Orders can be made by using the prescription re-order form (right hand side of your repeat prescription) and leaving it in the repeat prescription box as you enter the surgery.
Telephone orders can be made between 09:00 - 12:00 daily. Press no.1 on your keypad and your call will answered by automated voicemail. When prompted leave your name, address, telephone number and details of your prescription remembering to spell any difficult words and indicate the preferred chemist. By pressing 1 you are freeing up lines so the receptionist can deal with any queries etc other than prescription requests.
Alternatively you can now order online by following the link below and completing a simple registration. We are encouraged by the number of patients who have registered for vision on-line services for ordering repeat medication & booking routine appointments.
Order Your Repeat Prescription Online
The above form will be discontinued in the future. Please register for our new system, Patient Services, at https://www.patient-services.co.uk/login
Please allow 24 hours for prescriptions to be processed and ready for collection and remember to take weekends and bank holidays into account. All repeat medication ordered between 9.00am - 12 noon will be ready for collection in your preferred chemist the following day @ 4.30pm. We ask for your co-operation.
Emergency / Acute Prescriptions
All emergency / acute prescriptions ordered before 12 noon will be ready for collection @ 4.30pm in your preferred chemist. Any prescriptions not collected within 7 days of being ordered are destroyed and will have to be re-ordered if necessary. No prescriptions are issued after 17:00 unless for an emergency.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse annually to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.